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A Win for Consumers on Log Book Servicing
You’re free to service your car at independent mechanics without voiding your warranty. Learn about your consumer rights and book with Dave Hopkins Auto Repairs today!
Read moreWhat is a Log Book Service?
Log Book Servicing is a proactive approach to car maintenance where regular inspections and small fixes keep your vehicle running smoothly and efficiently to prevent small problems turning into major damage and issues which could otherwise be very costly to repair.
Every passenger car (and most commercials vehicles) should be issued with a “Log Book” by the manufacturer, which lays out the specified timing and agenda for your regular log book services. You should keep your log book in your glove box for reference and recording any details, but Dave Hopkins Auto Repairs can also refer to our database to get the required information if you've misplaced your book.
The schedule of the service will be a combination of both time or distance.
You may be tempted to delay your next log book service because your car is probably still driveable and it may not have reached BOTH the time and distance measures. While you obviously need to find availability in your budget and schedule, don't delay too long because wear and tear on the car will increase exponentially and could lead to damage which is many times more expensive than the log book service would have been.
What's included?
Every car is different and the agenda for each service changes according to the schedule, which is why each vehicle is issued with a log book.
Here are some examples of what can be included:
- Change Oil
- Check Coolant
- Check Car Battery
- Check Transmission Fluid
- Check Brake Fluid
- Check the Condition of the Air Filter
- Check Power Steering Fluid
- Check Spark Plugs
- Check Turn Signals
- Check Brake Lights
- Check Heating System
- Brake Check
- Belt Check
- Hose Check
- Tyre Rotation
- Coolant Sensor
For a qualified Log Book Service at a competitive price, contact us at Dave Hopkins Auto Repairs using the buttons above. Dave Hopkins Auto Repairs can service customers in Hackham and the surrounding areas.
Your Questions Answered About Log Book Service
At Dave Hopkins Auto Repairs we get asked many questions about Log Book Servicing and general automotive servicing. Learn more by reading these questions and answers. If your question doesn't appear, then please contact us.
What is a Log Book Service?
A Log Book service maintains your vehicle to the manufacturer’s requirement for regular replacement of filters and fluids.
Why do I need a log book service?
Maintaining regular service intervals ensures your vehicle not only functions at it’s top capability, but also maintains the new car warranty.
What happens if I miss a Service?
The manufacturer may deny a warranty claim should one arise.
Do you have Loan cars and how much do they cost?
We have two automatic loan cars which are available for a small daily fee.
Will I lose my New Car Warranty if I don't go back to the dealer?
No. There is no requirement under the Australian Consumer Law for a vehicle to be serviced by an authorized dealer in order for the consumer guarantees and manufacturer’s warranty to apply, provided the service is accordance with the specified requirements by a qualified mechanic or service centre. Dave Hopkins Auto Repairs is fully qualified to service new vehicles. We have more information on this for you in our article. Please click here.
I have lost my Log Book, do I need it?
No. We can follow the manufacturer’s guidelines for servicing intervals.
Do you provide Digital reports for the work you have done? or a digital report of what's wrong with my car?
Yes. At your request, we can email you the invoice/report of the service or repair of your car as well has giving you a paper copy when you collect your vehicle.
How long will the service take?
Servicing times differ depending on the vehicle and which service interval is required.
How much will my service cost?
Servicing costs differ depending on the vehicle and which service interval is required. We will always get your authorization before commencing any work.
How can I pay for my Service?
We accept all major credit cards or cash.
When are you Open?
Dave Hopkins Auto Repairs is open Monday to Friday from 8am to 5pm.
What is the earliest time I can bring my car in?
You can drop off your car at 8am to our Hackham workshop, or we can arrange for day before drop off if that suits you better.
Can I drop off my car after hours?
Please call us to make suitable arrangements for after hours vehicle drop off.
Can I collect my car after hours?
Please call us to make suitable arrangements.
Can you drop me home when I deliver my car for servicing or repair?
We are happy to drop you home within a 5km radius of the Hackham workshop.
What happens if something is not right after my car service?
Not completely happy? Bring the car back and we will ensure the vehicle is performing correctly. We take great pride in our work, but if something doesn't seem quite right then just let us know. Plus you have the added assurance of our REPCO Nationwide Warranty if you find yourself out of town.
Will you give me reminders when my next sercive is due?
We send SMS, email or letter reminders when your service is due..
How do I book in a Service?
You can conveniently book in using our online Booking Form (which is also accessible via Facebook), SMS or call us during business hours.
Can my car be serviced at the same time it is repaired?
Yes, we can repair your vehicle during it's visit for a service by arrangement. Contact us with your concerns.
How often should I really service my car?
We follow the manufacturer’s service interval requirements for new vehicles. For older vehicles, we recommend every 6 months or 10,000kms.
I don't drive much, do I still need a service?
Yes. We will adjust the frequency of service intervals depending on the mileage and type of driving you do. We also do a check over of your vehicle at every service, so we can keep you informed of any upcoming repairs you may need.
Can you fix other things while my car is being serviced?
Yes. We also carry out maintenance repairs, (i.e. brakes, drive belt replacement) as well as other major repairs required.
What type of oils and parts do you use?
Yes. All aftermarket parts used are approved by manufacturers.
Do you check my brakes during a service?
Yes, We check over your vehicle including brakes, tyres, fluid, etc and give you a written report.
Get more information in Repco's Auto Facts videos:
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